Privacy Policy

Privacy Information

1. Introduction

With the following information, we would like to give you, as a "data subject", an overview of the processing of your personal data by us and of your rights under data protection laws. Use of our websites is generally possible without entering personal data. However, if you wish to use special services of our company via our website, processing of personal data may become necessary. If the processing of personal data is required and there is no legal basis for such processing, we generally obtain your consent.

The processing of personal data, for example your name, address or email address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection regulations applicable to Bounce Commerce GmbH. Through this privacy policy, we would like to inform you about the scope and purpose of the personal data collected, used and processed by us.

As the controller responsible for processing, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for the personal data processed through this website. Nevertheless, internet-based data transmissions can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or post.

Notice on data transfer to the USA

Tools from companies based in the USA are integrated into our website, among others. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It can therefore not be ruled out that US authorities (for example intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

2. Controller

The controller within the meaning of the GDPR is:

Bounce Commerce GmbH Lindenallee 39 47608 Geldern Germany

Phone: 0152-05707909 Email: kontakt@bounce-commerce.de

3. Definitions

This privacy policy is based on the terminology used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

In this privacy policy, we use the following terms, among others:

Personal data - Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special characteristics that express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject - A data subject is any identified or identifiable natural person whose personal data is processed by the controller (our company).

Processing - Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of provision, alignment or combination, restriction, erasure or destruction.

Restriction of processing - Restriction of processing means the marking of stored personal data with the aim of limiting its future processing.

Profiling - Profiling means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

Pseudonymization - Pseudonymization means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures ensuring that the personal data is not attributed to an identified or identifiable natural person.

Processor - A processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

Recipient - A recipient is a natural or legal person, public authority, agency or other body to whom personal data is disclosed, whether a third party or not. However, authorities that may receive personal data in the context of a specific investigation under Union or Member State law are not considered recipients.

Third party - A third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and persons authorized to process personal data under the direct authority of the controller or processor.

Consent - Consent means any freely given, specific, informed and unambiguous indication of the data subject's wishes in the form of a statement or other clear affirmative action by which the data subject signifies agreement to the processing of personal data relating to them.

Art. 6 para. 1 lit. a GDPR (in conjunction with Sec. 15 para. 3 TMG) serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of another service or consideration, processing is based on Art. 6 para. 1 lit. b GDPR. The same applies to processing operations necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services.

If our company is subject to a legal obligation that requires the processing of personal data, for example to fulfill tax obligations, processing is based on Art. 6 para. 1 lit. c GDPR.

In rare cases, processing of personal data may become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured at our premises and their name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Processing would then be based on Art. 6 para. 1 lit. d GDPR.

Finally, processing operations may be based on Art. 6 para. 1 lit. f GDPR. This legal basis applies to processing operations not covered by any of the aforementioned legal bases if processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail.

5. Technology

5.1 SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognize an encrypted connection by the fact that the address line of the browser shows "https://" instead of "http://" and by the lock symbol in your browser line.

We use this technology to protect your transmitted data.

5.2 Data collection when visiting the website

When you use our website for informational purposes only, that is, if you do not register or otherwise transmit information to us, we collect only the data that your browser transmits to our server (in so-called "server log files"). Our website collects a range of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following may be recorded:

When using this general data and information, we do not draw conclusions about you personally. Rather, this information is needed to:

The collected data and information is evaluated by us statistically and also with the aim of increasing data protection and data security in our company, ultimately to ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection.

6. Cookies

6.1 General information about cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our site.

Information is stored in the cookie that arises in connection with the specific device used. However, this does not mean that we gain direct knowledge of your identity.

The use of cookies serves to make the use of our offering more pleasant for you. For example, we use session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

7. Content of our website

7.1 Contact / contact form

When contacting us (for example via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your inquiry; this is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that no statutory retention obligations oppose deletion.

7.2 YouTube

We have integrated YouTube videos into our online offering, which are stored on http://www.YouTube.com and can be played directly from our website. However, we have integrated our videos in "enhanced privacy mode", meaning that no data about you as a user is transferred to YouTube/Google if you do not play the videos. Only when you click to play the video and thereby give your consent is data transferred.

The legal basis for processing is Art. 6 para. 1 lit. a GDPR.

Third-party provider information: YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

8. Our activities in social networks

To communicate with you in social networks and inform you about our services, we maintain our own pages there.

8.1 Facebook

(Joint) controller for data processing in Europe: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Privacy policy: https://www.facebook.com/about/privacy

8.2 LinkedIn

(Joint) controller for data processing in Europe: LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland

Privacy policy: https://www.linkedin.com/legal/privacy-policy

9. Your rights as a data subject

9.1 Right to confirmation - You have the right to request confirmation from us as to whether personal data concerning you is being processed.

9.2 Right of access Art. 15 GDPR - You have the right to obtain from us, at any time and free of charge, information about the personal data stored about you as well as a copy of this data in accordance with statutory provisions.

9.3 Right to rectification Art. 16 GDPR - You have the right to request rectification of inaccurate personal data concerning you.

9.4 Erasure Art. 17 GDPR - You have the right to request that we erase personal data concerning you without undue delay, provided one of the legally specified grounds applies and insofar as processing or storage is not required.

9.5 Restriction of processing Art. 18 GDPR - You have the right to request restriction of processing from us if one of the legal requirements is met.

9.6 Data portability Art. 20 GDPR - You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.

9.7 Objection Art. 21 GDPR - You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you.

9.8 Withdrawal of data protection consent - You have the right to withdraw consent to the processing of personal data at any time with effect for the future.

9.9 Complaint to a supervisory authority - You have the right to lodge a complaint with a data protection supervisory authority about our processing of personal data.

10. Routine storage, deletion and blocking of personal data

We process and store your personal data only for the period necessary to achieve the storage purpose or insofar as this is provided for by the legal provisions to which our company is subject.

If the storage purpose ceases to apply or a prescribed storage period expires, personal data is routinely blocked or deleted in accordance with statutory provisions.

11. Duration of storage of personal data

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted, provided it is no longer required for contract fulfillment or contract initiation.

12. Current status and amendment of the privacy policy

This privacy policy is currently valid and was last updated in: November 2021.

Due to the further development of our websites and offerings or due to changed legal or official requirements, it may become necessary to amend this privacy policy. The current privacy policy can be accessed and printed at any time on the website at https://www.bounce-commerce.de/en/privacy-policy/.